Privacy Policy

Effective Date: 18 June 2025

At BeFit Physio & Conditioning, we are committed to protecting your personal data and privacy. This policy explains how we collect, use, store, and protect your information in compliance with Singapore’s Personal Data Protection Act (PDPA).

1.Collection of Personal Data

We collect personal data when you:

  • Book appointments or submit forms on our website

  • Communicate with us via email, phone, or in person

  • Use our services or participate in our events

  • Provide feedback or respond to our requests

The data collected may include your name, contact details, medical history, and other information necessary for your care and our clinic operations.

2. Use of Personal Data

Your personal data is used to:

  • Provide physiotherapy and related healthcare services

  • Manage appointments and communicate with you

  • Maintain medical records as required by law

  • Improve our services and respond to your enquiries

We will only use your data for purposes reasonably related to your care and clinic administration.

3. Disclosure of Personal Data

We may disclose your data to:

  • Healthcare professionals involved in your care

  • Third-party service providers assisting in clinic operations (e.g., IT, booking systems)

  • Government authorities or regulators as required by law

We do not sell or share your personal data with unrelated third parties for marketing purposes.

4. Data Protection & Security

We implement appropriate security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Access is restricted to authorised personnel only.

5. Retention of Data

Your personal data is retained for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Medical records are kept for a minimum period as mandated by healthcare regulations.

6. Your Rights

You have the right to:

  • Access and correct your personal data

  • Withdraw consent for the use of your data (subject to legal or contractual restrictions)

  • Request deletion of your data, where applicable

To exercise your rights or for any privacy-related queries, please contact us at admin@befitphysio.com

This policy may be updated from time to time. The latest version will always be available on our website.